This service is intended for obtaining written consultations on matters within the organization's competence. Applicants can submit a request, attach the required documents, and receive an official written response within the established timeframe.

Service acquisition instructions

Authorization

During registration, you will receive an SMS from 1414. To complete registration, you must reply to the message with "511"

Service selection

Select the required service

Applicant's personal data

At this step, you need to fill in the applicant's details. Provide the requested personal information required to process the application. Verify the accuracy of the entered information before proceeding to the next step.

Verify your identity

Complete the required steps to verify your identity.

Fill in your contact information

Enter your contact details, including your phone number and email address.

Provide supporting documents

Attach the required supporting documents to complete your application.

Specify the purpose of the application

Describe the purpose and main content of your application.

Accuracy of the entered data

Make sure the entered data is correct

Signing the application

Sign the application document using an EDS to complete the submission by clicking the "Sign" button in the upper right corner

recipients of services

Legal Entity

Methods of service provision

From the front office

Recipients groups

For entrepreneurs

Cost of service

Free

Last modified

23.10.2026

Service full name

Providing oral and written consultations (JSC "Astana – Teplotransit") for legal entities