Providing oral and written consultations from Astana ERC

Change of Address Information for Individuals

Obtaining certificates of no arrears under a lease agreement

Subscription to Electronic Unified Payment Document (UPD) Delivery

Change in the Number of Residents on the Subscriber's Personal Account for Water Supply and/or Wastewater Disposal Services for Individuals

Change of tariff type for electricity supply services provided to individuals

Conclusion of a gas supply service contract for individuals

Conclusion of a contract for the provision of water supply and/or wastewater disposal services for legal entities

Termination of the contract for the provision of water supply and/or wastewater disposal services for legal entities

Change of the preferential category under the contract for the provision of solid household waste (SHW) removal services

Changing the number of residents on the subscriber's personal accounts when providing electricity supply services to individuals

Application for inspection of the external connection of an electrical installation followed by issuance of an act delimiting the balance ownership of electrical networks and the operational responsibility of the parties for individuals